Frequently Asked Questions | Shoppers
What is a Notion template?
A Notion template is any publicly shared page in Notion that can be duplicated. They allow you to share your favorite workflows with the community, or duplicate other workflows that you want to use.
How do I duplicate a Notion template?
Navigate to the template you want to duplicate, choose the workspace you'd like to duplicate into from the dropdown, then hit the blue "Duplicate" button.
If you're already signed in, the template will be automatically added to your workspace. If you're logged out or don't have a Notion account, you'll be prompted to sign in or create one first!
How do I download Notion templates?
Duplicating a Notion template is the same as downloading a copy of it to your workspace. Just hit the blue "Duplicate" button and find it in your workspace's sidebar.
How can I access my digital product order?
Once your payment has been processed at checkout, you’ll receive a email confirmation as well as an additional downloadable order card.
The digital product email will contain an order card you can use to download the product you’ve ordered.
Is there a limit to the number of times I can download a product?
Nope, you can download the product files using the link provided as much as you'd like.
However, please keep in mind that distribution or resale of products violates our terms and conditions and can lead to legal action.
Why am I being asked for my address when I'm buying a digital product?
All Notion templates, icons & illustrations are digital products. However, we are still required to gather your address information for billing purposes. Free products do not require address information.
Which payments options are available?
We use PayPal as dedicated payment provider with Express Checkout enabled. Allowing secure payments that support Visa & Mastercard.
Can I get a refund for my digital product order?
Digital product orders cannot be canceled or refunded once payment has been processed. Please see our Terms of Service for more information.
If the Digital product you downloaded does not match what was advertised, please reach out to us at email@example.com to let us know & we can provide you with store credit :)
How do I make a Notion template?
You can make any Notion page a template by clicking "Share" in the top right, then toggling both the "Share to web" and "Allow duplicate as template" toggles. Make sure to use the public-facing URL below the "Share to web" toggle when sharing.